What counts as inside delivery?

Anything past the threshold. Standard delivery puts the freight at the door or the dock; inside delivery carries it to the room, floor, or spot where it is needed. Buildings with stairs, elevators, or long carries are worth mentioning when you book so the right driver and equipment are assigned.

How does an airport recovery work?

You send the Delivery Order with the master and house bill numbers, the piece count and weight, the warehouse location, and the consignee. You confirm the freight is released and good to go before you send the order; that is your call, not ours, and we do not send a truck on a maybe. Our driver presents at the counter, signs for the freight, and checks the piece count against the paperwork. It goes straight to the consignee or back to your dock, Verbal proof of delivery is available the same day once we have it, and the hardcopy follows the next business day.

What are your cutoff times?

To make the morning delivery cycle, an order has to be cleared at the airline and dispatched before 7:30 AM. For the afternoon cycle, before 11:30 AM. Those two times are the whole planning model. If you know them you can work backwards from your consignee's receiving hours and know what is achievable today. Dispatch is staffed from 6:00 AM, an hour and a half before the morning cutoff, specifically so there is a person to talk to while the day is still fixable. Anything that misses both cutoffs becomes a conversation about tomorrow morning or an on-call run, and you will be told which.

What area do you cover?

Everett in the north down to Lakewood in the south, across the Eastside, and west to the Puget Sound. Inside those bounds we run twice-daily scheduled pickup and delivery to every city we serve, with local drivers who work the same corridor every day. Issaquah, Preston, Monroe and North Bend are outside the standard area. We do go there, but as out-of-area runs arranged with the dispatcher in advance. We are an intrastate Washington carrier, so we do not run out of state.

Do you carry dangerous goods?

We carry dangerous goods in non-placardable quantities: up to 1,000 lbs aggregate gross weight, and no explosives. The ceiling is not arbitrary: below 1,001 lbs of the relevant classes a vehicle does not require placards, and that is the envelope we work inside. Explosives are excluded because Class 1 material requires placarding in any quantity, which is a materially heavier regulatory regime. Send us the UN number, proper shipping name, class and packing group along with the shipper's declaration and we will confirm before booking rather than at the dock.

What credentials do you hold?

We operate under USDOT 4115059 as an intrastate Washington carrier, which is why there is no interstate MC number. A carrier working entirely inside one state does not need interstate authority, and its absence is normal rather than a deficiency. Our driver is cleared through a TSA Security Threat Assessment, the vetting an airline or handler counter expects from a third party collecting air cargo. We are insured, and a certificate of insurance is available on request for your file. We are not a licensed customs broker and do not clear customs; we recover freight once your broker has released it.

Services · When there is no dock

Inside Delivery & Liftgate

Most failed deliveries are not transport failures. They are a truck arriving somewhere with no dock, no equipment, and no appointment.

The work

The accessorials are worth naming plainly because they are exactly what a forwarder has to confirm before committing to their own customer. A consignee with no dock needs a liftgate. A shipment that has to end up in a specific room needs inside delivery. A residence needs both and usually an appointment. A hotel may need marshalling and a booked delivery window.

None of that is exotic. It is just detail to establish at booking, before a driver is standing in the parking lot working it out. Tell us the destination type when you place the order and we will ask you the right questions.

For: Anyone shipping to a site without a loading dock

What this covers

Liftgate service
For consignees with no dock or forklift
Inside delivery and placement
Beyond the threshold, to the room where it is needed
Residential delivery
Liftgate and appointment scheduling as standard
Hotel delivery
Marshalling and booked delivery windows
Mall and retail delivery
Including restricted receiving hours

How it runs

Flag the destination type

Dock-high, no dock, residential, hotel, or mall.

We confirm requirements

Equipment, appointment, and receiving window established before dispatch.

We deliver correctly the first time

The right truck, the right equipment, inside the receiving window.

What dispatch needs from you

A request with these details arrives already qualified, which is the difference between a same-day answer and a chain of emails.

01Destination type and whether there is a dock
02Receiving hours and any appointment requirement
03Piece count, weight, and dimensions
04Where exactly the freight needs to end up
05Site contact name and phone

Questions

Asked on every inside & liftgate job.

Call (206) 433-7680→

How do I know whether I need a liftgate?

If the receiving site has no loading dock and no forklift, you need one. Office buildings, retail units, residences, and most construction sites fall into that category. If you are unsure, tell dispatch what the destination is and we will make the call. It is a much cheaper conversation than a failed delivery and a second trip.

Or call (206) 433-7680→

Related services

Send it to dispatch.

Tell us what is moving and where it has to be. Dispatch comes straight back to you.

EverettLakewoodEastside

Request pickup (206) 433-7680